Can I cancel my order?
Prescription Orders:
- If your order is still pending or on hold we can still cancel it.
- Once a prescription (eRX) is issued and sent to a partner pharmacy, the order cannot be changed.
- We will make every effort to cancel the order with the pharmacy, but we cannot guarantee success. - If the order is successfully cancelled, a $100 nonrefundable visit and clinical fee will be deducted from your refund.
Subscriptions
- Subscriptions can be cancelled at any time.
- Please provide a 30-day notice for cancellation.